1.3. Service Training Series
1.3. Service Training Series
Customer Loyalty Management
Customer Loyalty Management Manfaat Training : Memahami konsep dan prinsip membangun loyalitas pelanggan Mampu memahami Customer Loyalty Management (CLM) Meningkatkan
1.3. Service Training Series
Customer Life Time Value
Customer Life Time Value Manfaat Training : Memahami konsep, teori dan prinsip Customer Lifetime Value (CLV) Mengertia tujuan mengukur CLV
1.3. Service Training Series
Customer Satisfaction & Loyalty
Customer Satisfaction & Loyalty Manfaat Training : Memahami konsep kepuasan dan kesetiaan pelanggan Memahami variabel dan dimensi kepuasan dan kestiaan
1.2. Marketing Training Series, 1.3. Service Training Series, 2.5. Productivity Mgt Training
Designing KPI Dictionary
Designing KPI Dictionary Manfaat Training : Memahami konsep KPI Mampu menyusun KPI dengan efektif dan efisien. Mampu menyusun kamus-kamus KPI
1.3. Service Training Series
Service Excellence
Service Excellence Manfaat Training : Agar para peserta benar-benar menyadari fungsi dan peranan penting customer service. Menanamkan sikap kerja positif
1.3. Service Training Series
Service Excellence for All Staff
Service Excellence for All Staff Manfaat Training : Peserta mengetahui definisi Customer Service dan Customer Satisfaction Mengenal dan berlatih menggunakan
1.3. Service Training Series
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) Cuplikan Materi klik Di sini langsung ke Youtube kami Manfaat Training : Memahami konsep dan prinsip
1.3. Service Training Series
Service Excellent For The Front Linners
Service Excellent For The Front Linners Manfaat Training : Mampu meningkatkan kompetensi professional dalam service excellence (layanan prima) Memiliki kemampuan
1.3. Service Training Series
Customer Services Professional
Customer Services Professional Manfaat Training : Meningkatkan profesionalisme sebagai petugas customer service Memiliki kemampuan meningkatkan kompetensi sebagai Customer Service Profesional